CAIRNS
DOCTORS
GP Onboarding Guide
Internal Use Only
Welcome to Cairns Doctors

GP Onboarding Guide

Everything you need to get started — step-by-step instructions for our software, billing, and prescribing processes.

A message from the team

Welcome to Cairns Doctors

We're so glad to have you with us. Cairns Doctors is built on something simple but important — the belief that every person who walks through our doors deserves trusted, comprehensive care, no matter what they're facing. Whether it's something straightforward or something complex, their journey to better health starts here, with us.

We're a team of GPs with different backgrounds and areas of expertise, and we work collaboratively — leaning on each other, sharing knowledge, and making sure no patient falls through the cracks. That same spirit extends to you. There is no such thing as a silly question here. There is always someone to ask, always support around you, and we genuinely want your transition into the practice to feel as smooth and stress-free as possible.

This guide is here to help you hit the ground running — covering everything from day-to-day software tasks to billing and prescribing. Take it at your own pace, and remember: there is always someone here to support you.

Collaborative Team
Wide Breadth of Expertise
Always Someone to Ask
No Silly Questions
With warmth and support — The Cairns Doctors Team
1

Best Practice — How To


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Step 01
Open a Patient
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Step 02
Write Notes
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Step 03
Prescription
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Step 04
Pathology Referral
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Step 05
Imaging Referral
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Step 06
Set a Reminder
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Step 07
Review Results
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Step 08
Mark Result as Given
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Step 09
Inbox Management
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Step 10
Send Billing to Reception
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Step 11
Messaging
2

Billing Items


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Billing 01
Time Based
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Billing 02
Care Plans
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Billing 03
Health Assessments
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Billing 04
Nursing Items
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Billing 05
Mental Health Care Plans
3

PBS System


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PBS 01
Normal Script
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PBS 02
Streamline Authority Script
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PBS 03
Authority Script